Is your BI system healthy? Introducing tips for BI health check

Author: 
Jim Sun

For every organization it is challenging to keep up the technology landscape with rapidly changing business operations. If you feel like your response times could be faster and overall system performance- better, please, read on. After successful implementation, your BI system will need follow-up maintanence and support to make sure it is running well. It is also important to have a criteria to make sure that your system is healthy and can continuously satisfy your performance and business requirements. In this blog we would like to share some of the key considerations to help you determine whether your system is healthy enough to enhance your business efficiency.

  • Alignment (Service-Oriented Architecture): the alignment of the BI system with business model is the priority consideration to think about when judging the health status of your BI system. Although not a technically requirement, a closed aligned BI system to business model definitely represents a healthy system to the whole organization.
  • Efficiency: successful and healthy BI system is able to help increase the efficiency and reduce operation cost. So another important BI health influencer is verifying the efficiency after implementing the BI system. If the information delivery and sharing have more efficiency among the whole organization, then that means the BI system is succcessful and healthy.
  • Scalability: it is important for a BI system that the architecture is able to cater to the increasing volumes of historical data. This growth will have an impact on all aspects of the BI solution including ETL, data storage and presentation layer.
  • A complete and clear picture: you also need to see if you have a clear strategic level of schedule on your BI architecture. Other than that, you will need to check the architecture, models and database within the BI system, also the ETL process, information delivery and BI governance model should be supervised and configured properly.
  • Vendor-neutral review: in some cases you may want to invite some external resources to your organization and help you with the health checking or figuring out improvement opportunities. In that case, you had better hire some independent and neutral consultants or 3rd party engineers to your company, although you should use support from software vendor.
  • Report distribution: from the administration level, the user needs to make sure that the authentication is set properly to different users, more importantly, the user would want to make sure the information is accessible by proper end-users internally and satisfies current business requirements.
  • Gap analysis/Benchmarking: experiences from other companies in your industry could be quite helpful as reference for you to find potential system health improvement opportunities.
  • Realistic recommendations and expectations: after diagnosis on the whole system, then it comes to some realistic recommendations on "therapies" and improvements. You could use internal or external resources for this, but you have to make sure that the improvement method is achievable and feasible. From this part, it is better to leverage internal IT team to handle this.

SUCCESSS_FACTORS

Overall, it is better to invite experts in BI implementation to help diagnose the health status in your organization. ATCG Solutions as a proficient BI/BW/SAP HANA consulting firm headquartered in Dallas, TX, we are expertized with BI system implementation and post-implementation support work. We also have track reacord of BOBJ upgrade and SAP BW upgrade. If you would like to know more about us and BI system maintenance work, please click the button below.